Voice Over IP Solution
by Brian Turner
March 15, 2005
From the wide variety of Voice over IP Solution available today, the one you select depends on the size of your business, the level of networking expertise available, the amount of integration with legacy equipment, and the level of voice quality you require.
Router Voice over IP Solution: Router Voice over IP Solution usually replaces an existing network router and keeps voice and data all in a single box. However, this solution requires networking expertise, and can be costly to install, while placing network services at risk during deployment and maintenance.
VOIP Server Cards: VOIP server cards can be an economical Voice over IP Solution. However, they must be compatible with the server and operating system and installations can be complex.
IP-based PBX: The IP-based PBX is usually software running on a computer based server. However, it often requires a forklift upgrade of the existing PBX or, at a minimum, an extensive software and/or hardware upgrade. An IP-based PBX is typically marketed to new installations where no legacy system is in place.
PC-Based Telephony Voice over IP Solution: PC-based telephony software is by far the cheapest Voice over IP Solution, but it is also the clumsiest. It requires users to make phone calls using their PC instead of a phone. This usually involves user training and an investment in speakers and microphones for each PC. Plus, many users complain that voice quality for this solution is not adequate for business communications.
IP Gateways: An IP gateway, like Multi-Tech’s MultiVOIP, is often the most suitable Voice over IP Solution for small to midsize businesses and remote sites. It does not disturb your existing data infrastructure because it simply drops into the Ethernet network. Furthermore, it operates alongside existing PBXs or other phone equipment to extend voice capabilities to remote locations or users. An IP gateway requires only a minimal investment in product, installation, and user training.
The Multi-Tech Voice over IP Solution: Multi-Tech’s award-winning MultiVOIP provides an easy and low-risk way for your business to save on long distance voice and fax costs. You don’t have to change your PBX, data network, or Internet/Intranet access to implement the MultiVOIP solution. There is no integrating this device with a PC, a server, or operating system. And to simplify installation, the central site can pre-configure all units before sending them to the remote sites.
Low-Risk: MultiVOIP allows you to implement VOIP without interfering with your network infrastructure or phone system. If there are problems with the VOIP installation or the IP network goes down, you can still pick up your phone and use the PSTN to place a long distance call.
Scalable: The MultiVOIP design allows you to expand VOIP support as needed. Add more VOIP ports at a busy site with another MultiVOIP. Add another office to your VOIP network by installing a MultiVOIP at that office.
Easy to Use: Placing calls with MultiVOIP is like using your existing phone system. No end-user training is required.
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