VOIP Gets a New Contender in Microsoft
by Kathryn Lang
March 15, 2007
Microsoft is getting into the VOIP game. It has announced its own “Skype-like” program that will integrate specifically with the companies Office 2007. The beta tests for the program will begin immediately.
Office Communications Server 2007 could be just what Microsoft needs to make it a contender in the VOIP market. The most recent versions of Microsoft Office will incorporate the software, giving users better integrations and quality in their calls.
The new VOIP offering will allow users to use Word, Excel, or Outlook to call others directly. With just a click in any of these formats, the user connects the call. The calls are not limited to just these programs. They can also be made from Sharepoint and MSN Messenger.
The Microsoft VOIP service has a jump on other start up services. Because Microsoft Office is the most widely used desktop package, it has an immediate foundation of users to exploit. Its only downfall might be that many users could be reluctant to upgrade their software in order to take advantage of the VOIP services that will be offered in the future.
With VOIP being offered essentially free through other markets, Microsoft may still have some struggles before it can make its mark in the new technology. One swing factor for Microsoft could be the development of a tool or integrating wizard for contact lists. This would allow users to switch from their current provider to the Microsoft VOIP without having to develop a new contact list from scratch.
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