Temporary software glitch for users of Skype VoIP network
by Kathryn Lang
August 17, 2007
Many users of the online VoIP service, Skype, were affected by a software glitch on 16 August which prevented them from logging on and using the popular internet voice platform.
Skype’s engineering team determined that it was a software issue and estimated it could be resolved within 12 to 24 hours. Users were recommended to leave their Skype client running so they could be logged in automatically as soon as the issue was resolved.
Downloads of the Skype software were also temporarily disabled.
It is not known exactly how many users were affected by the glitch, but customers in the United States, Canada, Europe, and South America all reported being unable to log on to the Skype service.
Skype, a peer-to-peer Internet telephony network, is a leading Internet communications company. The Skype Group, acquired by eBay in September 2005, has headquarters in Luxembourg, with offices in London, Tallinn, Prague and San Jose, California. It competes against existing open VoIP protocols such as SIP, IAX, and H.323.
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