September 13, 2007
VoIP provider Skype has launched a Small Business Pack designed to help British SMEs benefit from low-cost internet telephony.
According to Skype's own research, 95 per cent of business users surveyed saved money by moving over to VoIP technology from traditional phone systems. The survey also found that VoIP can help to improve workers' productivity.
Skype's new Small Business Package ...
Skype launches package for British SMEs
by Jan Harris
VoIP provider Skype has launched a Small Business Pack designed to help British SMEs benefit from low-cost internet telephony.
According to Skype's own research, 95 per cent of business users surveyed saved money by moving over to VoIP technology from traditional phone systems. The survey also found that VoIP can help to improve workers' productivity.
Skype's new Small Business Package ...Skype users warned about Skipi worm
by Lin Freestone
Skype users have been warned of a new worm which spreads using the VoIP application's chat function. The worm arrives in Skype chat boxes as a link to an online Jpeg image. The message urges the recipient to check out the link, but doing so will infect the user's PC.
One of the messages reads: 'Hey, where I put ur ...
September 12, 2007
EMC, a developer and provider of information infrastructure technology, and application delivery company NetQoS, have released new software to improve the management and performance of IP telephony systems.
EMC has released Smarts VoIP Performance Manager and Smarts VoIP Performance Reporter.
The products cater for global enterprises or managed service providers which wish to replace legacy PBXs.
Performance Manager provides real-time data ...
New software enhances VoIP performance
by Jan Harris
EMC, a developer and provider of information infrastructure technology, and application delivery company NetQoS, have released new software to improve the management and performance of IP telephony systems.
EMC has released Smarts VoIP Performance Manager and Smarts VoIP Performance Reporter.
The products cater for global enterprises or managed service providers which wish to replace legacy PBXs.
Performance Manager provides real-time data ...Expansion of VoIP services anticipated in UAE
by Lin Freestone
The United Arab Emirates is set to join the trend towards voice communications being made over the internet as regulations may soon be relaxed.
Currently, there are only two companies allowed to run VoIP services in the country by the UAE's Telecommunications Regulatory Authority. However, there are indications that the watchdog authority may be about to change its approach.
It is anticipated ...
September 11, 2007
NHS Direct has announced the installation of a new VoIP system for patient calls. The organisation hopes the technology will help it to meet targets set out by the Department of Health.
NHS Direct receives six million calls annually from patients, who can discuss medical problems with a doctor or nurse without requiring a face-to-face consultation. The organisation operates a ...
NHS Direct installs VoIP
by Jan Harris
NHS Direct has announced the installation of a new VoIP system for patient calls. The organisation hopes the technology will help it to meet targets set out by the Department of Health.
NHS Direct receives six million calls annually from patients, who can discuss medical problems with a doctor or nurse without requiring a face-to-face consultation. The organisation operates a ...Collaboration with XO Communications by deltathree
by Paul Kerry
Deltathree, Inc., a leading US provider of SIP-based VoIP solutions for service providers and consumers worldwide, has upgraded to the VoIP Origination and Termination services of XO Communications, a leading provider of 21st century communications services for businesses and communications services providers.
XO's VoIP Origination services cover approximately 85% of the population of the United States. The resulting increase in efficiency ...
September 10, 2007
New research by Dimension Data shows that businesses are increasingly adopting unified communications and IP telephony in order to help improve worker productivity.
Organisations surveyed by Dimension Data reported that they were turning to internet communications technologies to give employees greater flexibility, increase customer satisfaction and cut costs.
Around 60 percent of the companies surveyed already used virtual private networks (VPNs) ...
Business use VoIP to improve productivity
by Jan Harris
New research by Dimension Data shows that businesses are increasingly adopting unified communications and IP telephony in order to help improve worker productivity.
Organisations surveyed by Dimension Data reported that they were turning to internet communications technologies to give employees greater flexibility, increase customer satisfaction and cut costs.
Around 60 percent of the companies surveyed already used virtual private networks (VPNs) ...US Telecoms’ online customer service criticised
by Lin Freestone
Online services provider Brulant conducted a survey in late August which concluded that the majority of telecom carriers in the United States are failing to provide customers with a full range of online customer service capabilities. This is the second critical report on the telecom industry's customer services that has been produced within the last five months.
The study found that ...
September 7, 2007
A marketing manager from Zarlink Semiconductor Inc, a Canadian company with 30 years’ experience of semiconductor solutions, will be discussing methods for ensuring quality in VoIP deployments at the Internet Telephony Conference & EXPO West 2007 in September 2007.
The conference runs from 10-12 September at the Los Angeles Convention Center in California, and is the world's largest and best-attended ...
Zarlink to discuss VoIP quality at conference in California
by Lin Freestone
A marketing manager from Zarlink Semiconductor Inc, a Canadian company with 30 years’ experience of semiconductor solutions, will be discussing methods for ensuring quality in VoIP deployments at the Internet Telephony Conference & EXPO West 2007 in September 2007.
The conference runs from 10-12 September at the Los Angeles Convention Center in California, and is the world's largest and best-attended ...11.8 million VoIP users in the US
by Lin Freestone
Research carried out by TeleGeography, an industry analyst, has revealed that the number of US consumers using IP telephony solutions has risen from 6.5 million people in mid-2006 to 11.8 million by the second quarter of 2007.
Based on current trends, the research group estimates that by 2011 approximately 23.3 million people will be wired into VoIP phones.
However, the US market ...
September 6, 2007
Internet communications service provider, Gradwell, has reduced its VoIP call charges in order to consolidate its position as one of the top 3 providers of Internet telephony services to SMEs in the UK.
The company, which also provides web hosting and email services, has reduced its peak-rate mobile call charge from 12p per minute to 10p per minute.
The 16.6% price ...
Gradwell reduces peak-rate VoIP mobile call charges
by Jan Harris
Internet communications service provider, Gradwell, has reduced its VoIP call charges in order to consolidate its position as one of the top 3 providers of Internet telephony services to SMEs in the UK.
The company, which also provides web hosting and email services, has reduced its peak-rate mobile call charge from 12p per minute to 10p per minute.
The 16.6% price ...VoIP uptake faster in Europe than US
by Paul Kerry
Research by TeleGeography has shown that VoIP service uptake continues to accelerate, with growth in Europe easily out-pacing that in the United States.
According to TeleGeography, VoIP subscriptions in Europe has reached just over 20% of households, with the USA reaching just over 15%. They also predict that by 2011, VoIP subscriptions by percentage of households will be double in Europe ...Continuing consolidation of Cisco VoIP channel partners
by Lin Freestone
INX Inc, a Cisco unified communications partner, has acquired Select, a fellow Cisco Gold Partner, for $8.5m. The acquisition is a continuation of the trend for consolidation among Cisco channel partners.
Other recent consolidation agreements between Cisco VoIP channel partners include Fusion Storm's acquisition of Technology Services and Integration, and Presidio's purchase of Solarcom.
Select, valued at $40m, is based in Massachusetts ...
September 5, 2007
According to a new report from the National Computing Centre (NCC), business security strategies tend to focus on virus protection, spam blocking and firewalls, but fail to provide adequate security for wi-fi and VoIP networks.
This leaves them vulnerable to a growing number of security threats such as distributed denial of service (DoS) attacks and spam over internet telephony (spit).
VoIP ...
Businesses neglect Wi-fi and VoIP security
by Jan Harris
According to a new report from the National Computing Centre (NCC), business security strategies tend to focus on virus protection, spam blocking and firewalls, but fail to provide adequate security for wi-fi and VoIP networks.
This leaves them vulnerable to a growing number of security threats such as distributed denial of service (DoS) attacks and spam over internet telephony (spit).
VoIP ...
September 4, 2007
ISPhone, a provider of wholesale services to VoIP service providers, has announced the availability of US local and toll-free telephone numbers, or DIDs.
The service lets resellers offer their customers a US presence, no matter where they are based.
DIDs may be pointed to gateways and other devices anywhere in the world. For example, a company in Tokyo can purchase ...
ISPhone offers US local, toll-free numbers
by Lin Freestone
ISPhone, a provider of wholesale services to VoIP service providers, has announced the availability of US local and toll-free telephone numbers, or DIDs.
The service lets resellers offer their customers a US presence, no matter where they are based.
DIDs may be pointed to gateways and other devices anywhere in the world. For example, a company in Tokyo can purchase ...Engin acquires stake in Unwired
by Lin Freestone
Engin, Australia's leading broadband telephone company, has acquired a 10.38% share in Unwired, through a number of on market transactions. Unwired owns the vast majority of metropolitan spectrum for the licensed bands across which WiMAX will operate in Australia.
The investment should enable Engin, as a significant shareholder, to participate in the growth of wireless broadband in Australia. Engin recently anounced ...Ofcom finds UK public slow to adopt VoIP
by Jan Harris
According to a new study by industry regulator Ofcom, only 17 percent of broadband-connected adults have used VoIP services at least once, while only 14 percent of these use it every day.
Other research discovered that people who do use the Internet for telephone calls are more likely to have both mobiles and landlines than the average adult in the ...
September 3, 2007
Forrester Research, an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers, has polled 516 companies across North America and Europe, enquiring about their current telephony solutions and plans to upgrade in the near future.
The research discovered that an increasing number of European and North American companies are migrating their ...
VoIP migration increasing in European and US firms
by Lin Freestone
Forrester Research, an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers, has polled 516 companies across North America and Europe, enquiring about their current telephony solutions and plans to upgrade in the near future.
The research discovered that an increasing number of European and North American companies are migrating their ...Samsung launches two SyncMaster monitors with VoIP
by Lin Freestone
Samsung Electronics has introduced two 22-inch monitors with VoIP functions at IFA 2007 that it claims has opened the era of conferencing and video calls. The company maintains that the monitors with VoIP functions will become a must-have item for individual users and enterprises in the global market.
Samsung's new SyncMaster 220TN monitor is embedded with simple networking modules, enabling ...
