US study indicates VoIP still lags behind in call quality
by Lin Freestone
October 29, 2007
Keynote Systems has issued the results of a recent study which shows that VoIP users in the US are still experiencing significant sound quality and audio delay problems.
The study measured twelve major VoIP and digital phone providers in terms of service availability, call completion rates, and audio delay. The results showed that, although these services have improved in recent years, they continue to lag behind traditional landline carriers like Verizon and AT&T.
Keynote Systems is the leading provider of on-demand test and measurement solutions for continuously improving the online experience.
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