New features for Qwest’s OneFlex VoIP product suite

OneFlex is a business VoIP service introduced by Qwest in 2004. The compression feature can let users double, or even triple, the number of paths they have dedicated to VoIP, and does not cost any additional money for OneFlex customers.

Customers of Qwest's OneFlex service have the ability to work more flexibly by allowing employees to set up dedicated VoIP lines in hotels and home offices that act as extensions to office lines. The service can help companies save money by putting voice services over the company's T1 line.

While users will be able to compress their voice traffic to get more use out of their bandwidth, they will still have to pay more if they want to purchase additional phone lines. Customers will only be able to take advantage of the compression feature if they have up-to-date compression-capable equipment. Those who don't have compression-capable equipment will have to upgrade.

In addition to the compression feature, Qwest has added an "escape to operator" feature that gives inbound callers access to an operator from their voice mail, and also Sub Office Administrator Portals that allow office administrators to outsource office management functions to employees at different office locations.