ShoreTel collaborates with IBM on unified communications solutions

The plug-in will allow joint customers to access ShoreTel's powerful distributed IP telephony features from within their IBM Lotus Sametime application. This will provide greater freedom to choose the right communications to optimise the business processes.

With ShoreTel, companies will be able to integrate voice capabilities throughout their IBM collaboration application, providing users with new, productivity-enhancing features without the need to learn new programs or change the way they are accustomed to working. They will be able to enjoy greater productivity and collaboration using an easy-to-deploy, easy-to-manage, easy-to-use and reliable solution.

ShoreTel and IBM are previewing a number of enhanced capabilities in ShoreTel's booth at VoiceCon Orlando 2008, between 17th and 20th March.

ShoreTel’s relationship with IBM is an important step in its commitment to help enterprises of any size to easily integrate all the collaborative and productivity benefits of its distributed unified communications solutions into their existing business processes.