May 9, 2008
A new VoIP diagnostic tool from Epitiro, called VocaLite, will give users the chance to accurately pinpoint and process faults before they even get on the phone with their ISP.
The new system works by allowing the user, or a service provider's contact center staff, to run a web based applet of VocaLite, which then relays test results back to ...
New VoIP Tool Cuts ISP Call Center Queues
by Rohan Parker
A new VoIP diagnostic tool from Epitiro, called VocaLite, will give users the chance to accurately pinpoint and process faults before they even get on the phone with their ISP.
The new system works by allowing the user, or a service provider's contact center staff, to run a web based applet of VocaLite, which then relays test results back to ...
May 1, 2008
Yahoo has announced that its Yahoo Messenger VoIP calls are to be outsourced to Jajah.
Under the terms of the agreement, the "Phone In" and "Phone Out" service will enable consumers to make low-cost PC-to-phone and phone-to-PC voice calls over the Jajah network to more than 200 countries using Yahoo Messenger. Details of the deal between the two companies have not ...
Yahoo Messenger outsources VoIP calls to Jajah
by Lin Freestone
Yahoo has announced that its Yahoo Messenger VoIP calls are to be outsourced to Jajah.
Under the terms of the agreement, the "Phone In" and "Phone Out" service will enable consumers to make low-cost PC-to-phone and phone-to-PC voice calls over the Jajah network to more than 200 countries using Yahoo Messenger. Details of the deal between the two companies have not ...
April 17, 2008
Mobile Internet Network Operator (MINO), Truphone, has raised £16.5m in a new round of venture capital funding.
The investment will allow Truphone to continue with the development of a single, global SIM card, which will provide low call charges at home and abroad, together with free and low-cost internet calls.
Truphone recently acquired SIM4travel, completing its GSM core network, which ...
Truphone raises funds for global SIM card
by Jan Harris
Mobile Internet Network Operator (MINO), Truphone, has raised £16.5m in a new round of venture capital funding.
The investment will allow Truphone to continue with the development of a single, global SIM card, which will provide low call charges at home and abroad, together with free and low-cost internet calls.
Truphone recently acquired SIM4travel, completing its GSM core network, which ...
April 1, 2008
BT has won a five-year outsourcing contract, worth £62m, to manage and upgrade KPMG Europe LLP's data networks, including providing an IP-based telephone system.
KPMG is investing in the new technology in order to deliver operating-cost savings to its businesses, facilitate future expansion and improve employee productivity.
BT will manage and upgrade KPMG's wide area network and local area network, and deploy ...
BT secures £62m deal with KPMG Europe LLP
by Jan Harris
BT has won a five-year outsourcing contract, worth £62m, to manage and upgrade KPMG Europe LLP's data networks, including providing an IP-based telephone system.
KPMG is investing in the new technology in order to deliver operating-cost savings to its businesses, facilitate future expansion and improve employee productivity.
BT will manage and upgrade KPMG's wide area network and local area network, and deploy ...
March 29, 2008
Internet phone company Vonage is currently striving to revive its operations, and has placed answering a customer’s call at the top of its list of improvements to be made.
New software for the company's customer service operations is being rolled out to make sure there are enough bodies in the seats, and to redirect calls to call centres that are less ...
Improved customer service most important for Vonage revival
by Lin Freestone
Internet phone company Vonage is currently striving to revive its operations, and has placed answering a customer’s call at the top of its list of improvements to be made.
New software for the company's customer service operations is being rolled out to make sure there are enough bodies in the seats, and to redirect calls to call centres that are less ...
March 27, 2008
Artelis, a telecommunications group, has selected Thomson’s VoIP softswitches for the deployment of IP telephony by its two subsidiaries, which have more than 250,000 subscribers in Luxembourg and Germany.
Artelis owns two telecommunication companies - Cegecom in Luxembourg and VSE NET in Germany. It also provides wholesale communications services to other operators. Thomson's Cirpack VoIP platform has been selected in order ...
Thomson’s VoIP softswitches selected by artemis
by Lin Freestone
Artelis, a telecommunications group, has selected Thomson’s VoIP softswitches for the deployment of IP telephony by its two subsidiaries, which have more than 250,000 subscribers in Luxembourg and Germany.
Artelis owns two telecommunication companies - Cegecom in Luxembourg and VSE NET in Germany. It also provides wholesale communications services to other operators. Thomson's Cirpack VoIP platform has been selected in order ...
March 22, 2008
OnRelay has made its Hosted MBX product suite generally available. Hosted MBX is a network independent software system that enables operators to offer a complete hosted office communication system with mobile phones instead of desk phones.
The system enables business customers to utilise public mobile networks in place of expensive VoIP LAN infrastructure.
This will allow organisations to significantly reduce infrastructure ...
OnRelay’s mobile PBX will replace desk phones
by Lin Freestone
OnRelay has made its Hosted MBX product suite generally available. Hosted MBX is a network independent software system that enables operators to offer a complete hosted office communication system with mobile phones instead of desk phones.
The system enables business customers to utilise public mobile networks in place of expensive VoIP LAN infrastructure.
This will allow organisations to significantly reduce infrastructure ...
March 17, 2008
Carphone Warehouse Networks now has one million UK users on its next generation network infrastructure, which is supported by the Sonus IP-based platform. This milestone was achieved in just 27 months.
Sonus Networks, a leading IP-voice infrastructure company, expects to carry 3.5 million UK Broadband users by 2010. Carphone Warehouse Networks' IP-based voice network supports the wider group's TalkTalk ...
Carphone Warehouse has 1 Million next-gen network users
by Jan Harris
Carphone Warehouse Networks now has one million UK users on its next generation network infrastructure, which is supported by the Sonus IP-based platform. This milestone was achieved in just 27 months.
Sonus Networks, a leading IP-voice infrastructure company, expects to carry 3.5 million UK Broadband users by 2010. Carphone Warehouse Networks' IP-based voice network supports the wider group's TalkTalk ...
February 19, 2008
Verizon Wireless, the builder and operator of wireless network in the US, has announced the immediate availability of new Nationwide Unlimited Anytime Minute Plans.
The plans give customers all their calls at a flat rate of $99.99 monthly access, anytime to anyone in the US, including landline phones. Broadband Access Plans are also being enhanced so customers now have two ...
New voice and data plans from Verizon Wireless
by Lin Freestone
Verizon Wireless, the builder and operator of wireless network in the US, has announced the immediate availability of new Nationwide Unlimited Anytime Minute Plans.
The plans give customers all their calls at a flat rate of $99.99 monthly access, anytime to anyone in the US, including landline phones. Broadband Access Plans are also being enhanced so customers now have two ...
February 9, 2008
Verizon Communications, the second-largest US phone company, is suing another service provider for patent infringement related to the intellectual property behind the transmission of VoIP calls. A suit has been filed against US cable company, Charter Communications.
Verizon has already successfully sued Vonage for patent infringement, and recently filed suit against Cox Communications. As in the Cox suit, Verizon is ...
Verizon to sue Charter over VoIP patents
by Lin Freestone
Verizon Communications, the second-largest US phone company, is suing another service provider for patent infringement related to the intellectual property behind the transmission of VoIP calls. A suit has been filed against US cable company, Charter Communications.
Verizon has already successfully sued Vonage for patent infringement, and recently filed suit against Cox Communications. As in the Cox suit, Verizon is ...
January 26, 2008
AT&T has added residential VoIP services to its U-verse packages for the first time, finally completing the operator’s triple-play package to make all three services - voice, video and data - IP-based.
The new digital voice product, U-verse Voice, has been introduced in Detroit and will be expanded to additional markets throughout 2008.
AT&T through U-verse Voice offers its users combined ...
AT&T adds VoIP to U-verse package
by Lin Freestone
AT&T has added residential VoIP services to its U-verse packages for the first time, finally completing the operator’s triple-play package to make all three services - voice, video and data - IP-based.
The new digital voice product, U-verse Voice, has been introduced in Detroit and will be expanded to additional markets throughout 2008.
AT&T through U-verse Voice offers its users combined ...
January 25, 2008
Clearwire, the US internet service provider, is to launch its first VoIP service on its own infrastructure.
Clearwire is deploying Nortel’s Application Server 5200 and Communication Server 2000 in its data centres to add the first in-house voice services to its portfolio. The company currently markets VoIP services in partnership with a number of carriers.
Clearwire has wireless broadband networks ...
Clearwire launches VoIP in the US
by Lin Freestone
Clearwire, the US internet service provider, is to launch its first VoIP service on its own infrastructure.
Clearwire is deploying Nortel’s Application Server 5200 and Communication Server 2000 in its data centres to add the first in-house voice services to its portfolio. The company currently markets VoIP services in partnership with a number of carriers.
Clearwire has wireless broadband networks ...
January 16, 2008
SES Astra, an SES company, has signed further contracts to introduce its satellite broadband service ASTRA2Connect in France and Italy. Contracts have already been signed in Germany, Austria, Switzerland, Ireland and Poland.
Additional contracts in several other European countries are under negotiation.
ASTRA2Connect is a fully satellite-based solution for broadband access that delivers dual- and triple-play services via wholesalers and internet service ...
European expansion of ASTRA2Connect
by Lin Freestone
SES Astra, an SES company, has signed further contracts to introduce its satellite broadband service ASTRA2Connect in France and Italy. Contracts have already been signed in Germany, Austria, Switzerland, Ireland and Poland.
Additional contracts in several other European countries are under negotiation.
ASTRA2Connect is a fully satellite-based solution for broadband access that delivers dual- and triple-play services via wholesalers and internet service ...
January 6, 2008
Sony, the Japanese consumer electronics giant, is planning to bring Skype’s VoIP service to its PlayStation Portable gaming console in the near future.
In the words of Sony, “users will be able to call friends, talk trash to fellow gamers, and catch up with acquaintances via Skype for PSP.”
Sony will reveal full details of the new service at the Consumer Electronic ...
Sony planning to offer Skype for PSP
by Lin Freestone
Sony, the Japanese consumer electronics giant, is planning to bring Skype’s VoIP service to its PlayStation Portable gaming console in the near future.
In the words of Sony, “users will be able to call friends, talk trash to fellow gamers, and catch up with acquaintances via Skype for PSP.”
Sony will reveal full details of the new service at the Consumer Electronic ...
January 1, 2008
BSNL, India's no.1 Internet service provider, has invited expressions of interest for the provision of a VoIP service throughout the whole of India.
Several companies submitted proposals by the deadline of 28 December 2007, including Sterlite Optical, Aksh Optifibre, Indus Online and Smart Broadband.
BSNL has now extended the deadline as new enquiries are still being received. Only four companies will be ...
VoIP to be available throughout India
by Lin Freestone
BSNL, India's no.1 Internet service provider, has invited expressions of interest for the provision of a VoIP service throughout the whole of India.
Several companies submitted proposals by the deadline of 28 December 2007, including Sterlite Optical, Aksh Optifibre, Indus Online and Smart Broadband.
BSNL has now extended the deadline as new enquiries are still being received. Only four companies will be ...
December 18, 2007
Huawei Technologies, China's largest provider of Next Generation Telecoms networks, is one of the fastest growing suppliers of mainstream NGN solutions, serving 31 of the world's top 50 operators.
Huawei has licensed Spirit's TeamSpirit 3.0 Voice Engine PC to offer the highest quality PC VoIP solution to its operator and service provider customers.
Products and solutions of Huawei are deployed in over ...
Spirit IMS-ready PC VoIP software selected by Huawei
by Lin Freestone
Huawei Technologies, China's largest provider of Next Generation Telecoms networks, is one of the fastest growing suppliers of mainstream NGN solutions, serving 31 of the world's top 50 operators.
Huawei has licensed Spirit's TeamSpirit 3.0 Voice Engine PC to offer the highest quality PC VoIP solution to its operator and service provider customers.
Products and solutions of Huawei are deployed in over ...
December 12, 2007
Verizon Business, which already offers a managed service for Cisco Systems' IP PBX products, has added Nortel's Communication Server 1000 IP-PBX, Business Communications Manager branch-office IP PBX and CallPilot voice mail platform to its portfolio of managed services.
The new Nortel IP PBX managed service will include the full life cycle of on-premises equipment management, from implementation and deployment through ...
New managed service for Nortel’s IP PBX from Verizon
by Lin Freestone
Verizon Business, which already offers a managed service for Cisco Systems' IP PBX products, has added Nortel's Communication Server 1000 IP-PBX, Business Communications Manager branch-office IP PBX and CallPilot voice mail platform to its portfolio of managed services.
The new Nortel IP PBX managed service will include the full life cycle of on-premises equipment management, from implementation and deployment through ...
December 1, 2007
Eircom is planning to launch Ireland’s largest and most advanced VoIP network by March 2008.
Working on behalf of AIB to develop its next-generation integrated data and voice network, 5,000 Cisco IP phones will be used across the company’s IP telephony IT infrastructure as part of the ‘One Network IP Telephony Project’. One Network is an excellent example of innovation in ...
Eircom developing Ireland’s largest VoIP network
by Lin Freestone
Eircom is planning to launch Ireland’s largest and most advanced VoIP network by March 2008.
Working on behalf of AIB to develop its next-generation integrated data and voice network, 5,000 Cisco IP phones will be used across the company’s IP telephony IT infrastructure as part of the ‘One Network IP Telephony Project’. One Network is an excellent example of innovation in ...
October 31, 2007
AT&T, the world leader in voice and IP networking, announced the expanded availability of its Voice Over IP Connect Service (AVOICS). AVOICS is the flagship wholesale VoIP offer for US service providers that require IP-based connectivity to AT&T's global IP network for long distance call termination.
For more than 10 years, AT&T has provided wholesale VoIP solutions, which address the US ...
Wholesale VoIP service expansion from AT&T
by Lin Freestone
AT&T, the world leader in voice and IP networking, announced the expanded availability of its Voice Over IP Connect Service (AVOICS). AVOICS is the flagship wholesale VoIP offer for US service providers that require IP-based connectivity to AT&T's global IP network for long distance call termination.
For more than 10 years, AT&T has provided wholesale VoIP solutions, which address the US ...
October 26, 2007
World Phone Internet Services, India's leading Category "A" ISP, has announced its plans to provide post-paid VoIP for the first time in the country.
The monthly plans are targeted towards Indian companies, and will enable them to make calls to the USA, UK, Australia and Canada at Rs 995 onwards, effectively bringing the price down to less than 50 paisa ...
World Phone unveils VoIP plans in India
by Lin Freestone
World Phone Internet Services, India's leading Category "A" ISP, has announced its plans to provide post-paid VoIP for the first time in the country.
The monthly plans are targeted towards Indian companies, and will enable them to make calls to the USA, UK, Australia and Canada at Rs 995 onwards, effectively bringing the price down to less than 50 paisa ...
