Waterstons deploys VoIP for Barbour
by Jan Harris
January 3, 2008
Waterstons Ltd, a Durham-based IT consultancy, has installed a VoIP system for world famous outdoor clothing company, J Barbour and Sons.
The system will be extended globally, significantly reducing international call charges for the company. Barbour has operations in 29 countries across the globe.
Phase one of the project, which is now complete, involved installing a VoIP system at Barbour’s three UK offices. The system uses Barbour’s IT network to route calls rather than the public telephone network.
It has allowed Barbour to standardise its telephone system, handsets and voicemail. Each phone can access an electronic telephone directory of numbers for all three sites, and staff can now make free site-to-site calls over the company’s Wide Area Network.
Stage two of the project will involve the installation of Microsoft Exchange Server 2007 and Microsoft Live Communications Server, providing workers with access to email, calendars and other data via their mobile phones and PDAs.
This is expected to increase efficiency and improve communication, with workers able to collaborate regardless of their location.
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