Daily VoIP News Digest
Wednesday 21st of October 2009

ShoreTel users can make calls with Skype

by Alan Harten
September 14, 2009

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Skype and ShoreTel Inc announced this week that would-be Skype users can now make voice calls using the ShoreTel UC system, due to a new interoperability between the beta version of Skype for SIP and ShoreTel’s UC system.

The integration of the new systems marks ShoreTel as the first UC vendor that is compatible with the SIP version of Skype.

Now, the 11,000 customers of ShoreTel can try out the new beta Skype services and save some money.

VP and General Manager of Skype for Business, Stefan Oberg, said that now that ShoreTel is compatible with the Skype for SIP system, business customers can cut their costs down even lower while at the same time creating a better communications experience for their businesses.

The new interoperability essentially allows business customers of ShoreTel to now receive inbound calls using the SIP UC system from any of the 400m Skype users around the world, without any charges being incurred on behalf of the Skype users.

Additionally, organisations that use the service can direct outbound calls using the reverse setup and only receive charges that are equal to the low rates that Skype is known for, thus drastically reducing their communication costs.

ShoreTel believes that UC can be the path to the future if its structure is intuitive and designed with the users’ needs in mind, which is why the company puts an emphasis on making its UC solution user friendly, CEO John Combs said.

Combs discussed the needs of a good UC solution this week at the ITEXPO West convention.

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