Jerasoft Development extends support and maintenance for VoIP billing
by Jan Harris
January 25, 2010
JeraSoft Development, the leading VoIP billing solutions developer, has extended the range of the offered Billbery services and presented a new support package and BillBery Health Check technology, that will care about VoIP platform 24/7, checking all the most critical parts.
VoIP companies, customers of Billbery VoIP billing software, can reduce support costs since Jerasoft’s experienced engineers will help to quicky find a solution to any problem in brief time.
Newly introduced Basic Support will include consultations services, help in configuration, VoIP switches integration and BillBery Health Check.
BillBery Health Check is a new smart technology developed by Jerasoft Development, that automatically checks consistency and performance of the system during the support package term.
It will help to prevent inconsistent data, downgraded performance, and malfunction of hardware parts.
Basic Support service is available during business hours in the UTC - EET time zone and will be good support solution for most companies with a limited budget, who care about their systems.
Premium Support package that was already available to JeraSoft customers will, as before, include 24/7 support and all the features that Basic Support offers.
It also gives the ability to upgrade for free to any new version of Billbery, highest priority in tickets and live chat support, help in custom and XML-RPC API integrations.
Premium Support is a great solution to improve service quality for VoIP business and will be helpful for companies that have high level requirements for reliability and want to stay with latest releases all the time.
Also this package will be helpful for companies that have custom integrations with their custom solutions, software or web-site as it provides consultations on API usage.
Jerasoft Development is known as a developer and integrator of billing solutions of the highest level and quality.
Billbery 3.0 is great solution offered by Jerasoft Development.
It’s a perfect web-based IP telephony billing software for retail and wholesale VoIP operators as customers of Mera softswitches and Asterisk-based phone systems, NexTone VoIP platforms, Cisco VoIP systems and Quintum VoIP gateways.
BillBery’s new version of the VoIP billing platform provides advanced features and increased number of VoIP retail services like profit margins control, channels quality control, partitioning and capacity control for dynamic routing, callshops support and prepaid refill cards and active calls monitoring.
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